Cancelation and refund policy airwire

Airwire Broadband Connection In Bangalore Is The Fastest Growing Internet Service Provider, Providing A Fiber-Based Connection For Offices, Homes, Industries And Internet Leased Line. Airwire Broadband Plans Are the Best and most Affordable High-Speed Unlimited internet Plans That Suit every Business and homes.

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Cancellation and refund Policy Airwire broadband

1) 3-day return policy: In the unlikely event that any service you have ordered from us is not received in good condition, defective, or if service delivered is different from what you had ordered, you may return the service unused, in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 3 days from the date on which these services are delivered. if customer received damage / broken service he needs to send us mail with service picture or informed us within 24 hrs. Services damaged while being used do not qualify for a refund or replacement. In case we are unable to replace the damaged / defective service, we will refund your amount. We will not accept returns if the service is not to your liking post installation at the site or if customer misplaced an order understanding the functionality of the broadband service. All shipping and logistics charges of returning the service will be borne by the customer and a 10% restocking fee will be charged. WE REQUEST ALL OUR CUSTOMERS TO VERIFY THE SERVICE WHILE INSTALLATION IS IN PROGRESS AND REPORT ANY DAMAGES TO OUR CUSTOMER CARE IMMEDIATELY.

2) Online payment: a) The amount which would be refunded would be the same as received from the online Payment Gateway partner. Any deductions done before we receive the payment would be borne by the customer. A valid physical or online receipt should be available at the time of requesting for a refund.

3) Dual Payment: In case of dual payment complete documentary evidence of the dual payment would have to be provided in hard copy or via email.

4) Recharges and Bill Payments: Orders once placed, will not be allowed to cancel and no refund will be issued. It is your responsibility to key in the right mobile number or login id when recharging. We will not be held responsible for an incorrect mobile number or login id entered. We suggest you to check your order information twice before making your payment. On the other hand, if for any reason, the payment was made i.e., your credit card, debit card or bank account was charged but you did not receive the recharge within 24 hours then you should contact our support team with all the information such as operator name, order number, recharge amount, region, mobile number or login id and so on. We may request for additional information from you if necessary.

After investigating, if the claim is verified then your money will be refunded back to you within 21 working days from the date the claim was first reported. In cases where the payment was made but the recharge amount requested was marked as an invalid by the operator then this amount will be moved to your account balance or wallet, which can be used against any of the future recharge purchases. Note the information related to recharge vouchers, special packs, rate cutters, plans and its related offering on the site is only a guide and should be verified with the operator before making any purchases.

We will not be held responsible or liable for up-to-date details on the plan pricing and offering. This topic applies equally well to the bill payment service as well.

Airwire internet service provides

Since 2003

Dedicated internet leased line

If you need uninterrupted bandwidth performance for your organization, North East Data Networks Pvt Ltd. connects you to a Dedicated Internet port ensuring the dedicated port speed
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Broadband Service

North East Data Network Pvt Ltd. is one of the few service providers in the country to offer Internet VPN service with the use of dedicated equipment and large-scale encryption so that the company remains constantly connected with multiple fixed sites with a very secure firewall
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FTTH promises connection speeds up to high-speed broadband with unlimited internet speed 20 to 100 times as fast. We offer voice & data communications solutions to the Small Office / Home Office Business (SOHO)
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Why choose Airwire broadband ?

Airwire FTTH is provided to tens of thousand customers in the state of Karnataka offering Fiber to the Home Connectivity using GPON which acts as home gateway in providing Internet, Telephony and videoa entertainment with one wire to the Home Technology

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Grow your Business with 99.9% Uptime

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Grow your Business with 99.9% Uptime


100% Commitment towards our goal

No-Hidden Cost

There is no hidden cost

More Reliable

More Reliable and symmetric connectivity.

Frequently asked questions

The installation will take 48 hours from the time of post successful account verification.

  • You can attach self-attested copy of any one of them for Proof of Address & proof of Identity.
  • Aadhaar (UID) Card
  • Voter ID Card
  • Current passbook of Post Office/PSU Bank as Proof of Address, having photo as Proof of Identity & Address.
  • Photo Identity Card having address of Central Govt./PSU or State Govt. /PSU only.
  • Certificate of address having photo, issued by MP/MLA/Group A Gazetted Officer in letter head.
  • Certificate of address with photo from Govt.
  • Recognized educational institutions (for students only)
    Pensioner’s Card having Photo with address.
  • Address card with photo issued by Dept. of Post, Govt. of India.
  • Certificate of address having photo issued by Village Panchayat head or equivalent authority. (For rural areas)

Rebooting the router or switching it off and on can solve the problem.
Unplug your router, wait for some time and re-plug.
If you do not have any connection issues with the router, then you may please call to us on 080 46990699 or mail us at

Billing of the customer is started from the first day of installation. You can check in our customer portal.
For any queries feel free to reach us.

In case of any concern with the connection, please visit contact us customer portal OR and raise complaints. Also call us at 080 46990699.

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What our client say about us?

Rajasekaran Murugesan
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Really a good team with dedicated customer care service for 24/7. The installations and the following up on the issues reported is quick and appreciable. Specially the technician are more technical and they gives solution in a quick span of time.
Kamalesh Roy
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Excellent service. Good uptime and speed. Customer centric customer care suport team. Economical rate plans. I am really happy and delighted
Rishi arora
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The best internet service provider in the country. Technicians are immediately available and customer care is very understanding and caring. Any problems are sorted out quickly and the overall service is very good. They really care for their customers very well. No doubt I would not have any hesitation in giving them 5 stars

Experienced customer support contact now 080-46990699

Best internet service provider since 2003. We provide high-speed internet service with unlimited upload and unlimited downloads with 24/7 customer support 

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